Consumers in the European Union
Within the withdrawal period
You have the right to cancel this contract within fourteen days without giving any reason. You bear the direct costs of returning the goods. Details can be found in the cancellation policy. Upon receipt of the return shipment, the full item price including shipping costs (outward shipment) will be refunded, provided that the item is returned to MB NOS Parts complete, undamaged and, if possible, in the original manufacturer’s packaging. In the event of deterioration of the goods, we reserve the right to claim appropriate compensation.
Of course, a return will also be accepted if the item is proven to be defective or has not arrived as described or if we have inadvertently delivered the wrong item. Upon receipt of the return, the full item price including shipping costs (outward and return shipping) will be refunded. Likewise, we bear the direct costs of returning the goods. Please contact us in advance!
Outside the withdrawal period
A return will only be accepted if the item can be proven to be defective or not arrived as described or if we accidentally delivered the wrong item. Upon receipt of the return shipment, the full item price including shipping costs (outward and return shipping) will be refunded. Likewise, we bear the direct costs of returning the goods. Please contact us in advance!
All other customers
A return will only be accepted if the item can be proven to be defective or not arrived as described or if we accidentally delivered the wrong item. Upon receipt of the return shipment, the full item price including shipping costs (outward and return shipping) will be refunded. Likewise, we bear the direct costs of returning the goods. Please contact us in advance!
